Payment / Shipment
- Personal Information on Ordering our in Online Shop
Through sending your order and your registration with our online shop you assure that all information provided therein, particularly name, Email address, account information is accurate. Please notify us immediately of any changes.
4.1. Prior to the conclusion of the binding agreement, we have the right to adjust the prices for the Goods at any time.
4.2. All prices indicated are inclusive VAT and in Euro.
4.3. Any additional costs such as shipping costs for shipments abroad (see also section 8.1), any customers duties, foreign VAT or other handling costs are not included in the price.
5.1. You may pay orders placed through the web shop by credit card (Visa, American Express or MasterCard) or PayPal.
5.2. Payment of the purchase price is due immediately upon conclusion of the contract.
5.3. We reserve the right to ship the goods only after having received a prepayment.
5.4. In case of your default in payment, we may charge default interest of 5 % above the base rate (§ 247 German Civil Code). We have the right to prove that a higher loss has been caused.
- Retention of Title
We shall retain ownership title for the shipped Goods until we have received the payment in full.
- Delivery and costs of delivery
8.1. In addition, we will charge the shipping costs (delivery fee). The delivery fee depends on the country of delivery and will be shown in our web shop.
8.2. Partial deliveries are permitted. However, no additional shipping costs shall be charged.
8.3 The delivery time depends on the delivery address of the buyer. Delivery takes place in approx. 3 – 12 working days.
- Transfer of risk
The risk of the accidental loss of the Goods shall transfer to you upon the handover of the Goods to the transport person for delivery.
- Inspection of Goods, Warranty and Guarantee
10.1. If any products should have evident defects or manufacturing faults including any damages caused by transport, please immediately notify these faults to us or to the individual delivering the product on behalf of the delivery company. Failure to raise such objection is, however, of no adverse effect to your rights.
10.2. We are liable for defects in accordance with the applicable statutory provisions, in particular Sec. 434 ff. of the German Civil Code (“BGB”). In this case, you have a legal right, at your selection, to subsequent performance, curing of fault/new delivery and – if the requisite legal requirements are met – further rights to abatement or rescission of contract and also to compensation of losses including the right to demand compensation in lieu of completion and refund of useless expense.
10.3. The limitation period for statutory claims for defects is two years and begins with the delivery of the Goods.
10.4. An additional guarantee only exists if this was expressly stated in the order confirmation for the respective item.
11.1. We are not liable for your damages with the following qualification:
11.2. We are liable for an intentional or grossly negligent breach of duty. For simple negligence we shall be liable only in case of violation of an obligation the compliance with which is as essential prerequisite for orderly performance of this Agreement and on the due performance of which the counterpart can reasonably rely (so-called „cardinal obligations“).
11.3. If we shall be liable for simple negligence according to sec. 11.2 above, our liability shall be limited to losses the occurrence of which we could have reasonable foreseen based on the situation known to us upon conclusion of this Agreement.
11.4. The above liability limitations do not apply if we have issued a guarantee for the characteristics of a product or fraudulently concealed the defect or if we and you reached an agreement on the quality of the Goods or for damages that are to be compensated pursuant to the German Product Liability Act or for losses/damages regarding life, physical integrity or health.
11.5. The above disclaimers apply also to the benefit of our employees, agents and other third parties we have retained for the execution of this Agreement.